Stolen bike on willhaben: search agents and reporting
Keep a broader bicycle search alongside the exact model. The bicycle may be described with Austrian or German terms and a different selection of components.
Use a search agent
Search willhaben by make, model or bicycle type and compare different locations. The platform’s Suchagent feature saves criteria for notifications. Manage email and app notifications in your account.
To change the search criteria, create a new agent from the revised results and remove the old one. Renaming an existing agent does not change its criteria.
Source: willhaben, managing search agents.
Keep the willhaben reference
Save the link, the listing’s code, the text and photographs. Write down the date you saw it. A screenshot of only one bicycle photo omits the context the police may need.
Report an advertisement
Use Anzeige melden, choose the relevant reason and explain the observed details. Keep the confirmation code offered after submission. A platform moderation decision is separate from the police investigation.
Source: willhaben, reporting a suspicious advertisement.
Country guides
If you find a possible match
Save the original listing URL, its reference, the date, the description and photographs. Compare scratches, repairs and changed parts with your own photographs. The same model or colour is not enough to identify a bike. Give the evidence to the police with your report reference and follow their instructions. Do not confront the seller.
Searching with Retrace
Retrace compares your bicycle photos with listings on covered sites and alerts you to possible matches. Check coverage for your country before starting a search. Private groups and messages are not covered. Each possible match needs checking.